Mobile devices can store sensitive data and provide easy access to many organizational resources. To help protect devices and data, use Configuration Manager for the following device management actions:. When you need to secure a lost device or when you retire a device from active use, you can start a full wipe on it. This action restores the device to its factory defaults. It removes all organizational and user data and settings. In the Configuration Manager console, go to the Assets and Compliance workspace, and choose the Devices node.
You can also choose Device Collections and select a collection of which the device is a member. In the Retire from Configuration Manager window, select the option to Wipe the mobile device and retire it from Configuration Manager. The following tables describe what data is removed and the effect on data that remains on the device after a selective wipe.
In the Retire from Configuration Manager window, select the following option: Wipe company content and retire the mobile device from Configuration Manager. For a successful wipe of apps, make sure the apps are distributed through mobile device app management. If a user forgets their passcode, use this action to force a new temporary passcode on the device.
You can also remove the passcode entirely. The following table lists how passcode reset works on different mobile platforms. Start the passcode reset action from the top-level site.
For example, if you use a central administration site, you can only do the action on that site. If you're using a standalone primary site, you can only do the action from that site.Configuring Intune App Protection
If a user loses their device, you can lock the device remotely. The following table lists how remote lock works on different mobile platforms. Start the remote lock action from the top-level site. If you're using a standalone primary site, do the action from that site. Confirm the action. You may also leave feedback directly on GitHub. Skip to main content. Exit focus mode.
Remote actions with co-management
To help protect devices and data, use Configuration Manager for the following device management actions: Full wipe : Restore the device to its factory settings Selective wipe : Remove only organizational data Passcode reset : Remove or reset the passcode when a user forgets it Remote lock : Help secure a device that might be lost Full wipe When you need to secure a lost device or when you retire a device from active use, you can start a full wipe on it.
Select the device that you want to wipe. Selective wipe To remove only organizational data from a device, start a selective wipe. Behaviors by OS version The following tables describe what data is removed and the effect on data that remains on the device after a selective wipe.
Windows 10, Windows 8. It revokes the encryption key for apps that use Windows Selective Wipe, and the data is no longer accessible. Windows 10 Mobile, Windows Phone 8. Recommendations for selective wipe For a successful wipe of email, set up email profiles to Windows Phone 8. Passcode reset If a user forgets their passcode, use this action to force a new temporary passcode on the device. Note Start the remote lock action from the top-level site.
Is this page helpful? Yes No. Any additional feedback? Skip Submit. Send feedback about This product This page.By using the Retire or Wipe actions, you can remove devices from Intune that are no longer needed, being repurposed, or missing. Users can also issue a remote command from the Intune Company Portal to devices that are enrolled in Intune.
If you remove users that have managed devices from Azure AD, Intune can no longer wipe or retire those devices. The Wipe action restores a device to its factory default settings. The user data is kept if you choose the Retain enrollment state and user account checkbox. Otherwise, all data, apps, and settings will be removed. The Retain enrollment state and user account option is only available for Windows 10 version or later.
A wipe is useful for resetting a device before you give the device to a new user, or when the device has been lost or stolen. Be careful about selecting Wipe. Data on the device cannot be recovered. Sign in to the Microsoft Endpoint Manager admin center. For Windows 10 version or later, you also have the Wipe device, but keep enrollment state and associated user account option.
The Wipe device, and continue to wipe even if device loses power. This option will keep trying to reset the device until successful. In some configurations this action may leave the device unable to reboot. If the device is on and connected, the Wipe action propagates across all device types in less than 15 minutes. The Retire action removes managed app data where applicablesettings, and email profiles that were assigned by using Intune. The device is removed from Intune management.
This happens the next time the device checks in and receives the remote Retire action. The device still shows up in Intune until the device checks in. If you want to remove stale devices immediately, use the Delete action instead. The following tables describe what data is removed, and the effect of the Retire action on data that remains on the device after company data is removed. Removing company data from an Android work profile device removes all data, apps, and settings in the work profile on that device.
Using the Intune Company Portal website
The device is retired from management with Intune. Wipe is not supported for Android work profiles. Follow the steps at Start your PC in Safe mode to login as a local admin and regain access to the user's local data.
If the device is on and connected, the Retire action propagates across all device types in less than 15 minutes. If you want to remove devices from the Intune portal, you can delete them from the specific device pane. The next time the device checks in, any company data on it will be removed. You can configure Intune to automatically delete devices that appear to be inactive, stale, or unresponsive. These cleanup rules continuously monitor your device inventory so that your device records stay current.
Devices deleted in this way are removed from Intune management. You might need to delete devices from Azure AD due to communication issues or missing devices.Tightly control company-owned or BYO devices while still giving access to the organizations applications and data. The benefits of employees accessing company information while mobile is undeniable. So too is the risk of insecure remote access. ActiveSync Remote Device Wipe has been adequate for many organizations, but as data beyond email is accessed, Microsoft has methods to solve the problem in layers.
With Officethe essentials are included with any E3 or E5 plan.
Intune steps up the granularity of control and enables devices to be managed without actually enrolling them. With Office Mobile Device Management, administrators can completely wipe a device back to factory resets OR, selectively wipe data and apps that have been published by the organization. With Intune, the latter may be done without even enrolling the device.
Mobile Device Management for Office is limited to the following: Conditional access, Device management, Selective wipe.
Microsoft Intune includes all of the Mobile Device Management for Office capabilities, plus the following: Advanced mobile device management, Mobile application management, PC management. For our latest tools to help you stay up to date, click the button below to visit our tools page. Our Tools. Ensure your users, data, and devices are secure in the cloud. Detect and remediate phishing attacks. Improve your customer contact experience.
Managed Services. Microsoft Microsoft Teams. Microsoft Azure. Upcoming Events. Why Choose Us? Get Started. Table of Contents. Why Mobile Device Management? We found that the flexibility of Intune made it simple to assign security polices and deploy different versions of our apps to different departments and user groups.
We publish our apps, and any updates, to our company portal. Capabilities Mobile Device Management for Office is limited to the following: Conditional access, Device management, Selective wipe. March 03, 5 Tips for Securing the Home Worker As organizations hustle to enable employees to work from home, they'll inherently expand their attack surface. Read More. This article goes through the Many times an Mobile Device Management.
Challenges Ensure your users, data, and devices are secure in the cloud Detect and remediate phishing attacks Improve your customer contact experience Replace your PBX with UC as a Service.
Careers Contact.Totally, there're 3 ways to remote wipe Windows 10 laptop, which can be used in different circumstances. Microsoft Intune provides mobile device management, mobile application management, and PC management capabilities from the cloud.
With Intune, you can do a full or selective wipe and then retire your Windows 10 laptop from the Intune group. Keep in mind that after the wipe, data will not be recoverable. If your laptop is on and connected, in about 15 minutes, data on your laptop will get wiped. Besides Intune, some third-party apps also support to wipe and secure data in case your device is lost or stolen.
One of the best rated apps is Prey. Once it's installed and configured on your laptop, you can manage the app from your Prey account and have access to a series of features including Lock your device, Wipe data, Data recovery, Send sound alarm and Take photos with front camera.
Cookies: Remove all data related to Chrome, Firefox, and Safari. Emails: Remove all data related to Outlook and Thunderbird. As you set up remote connection between 2 computer using QQ's Remote Assistance, one can operate the other computer just like sitting in front of the computer.
You would have full control of the laptop over the distance, and you are free to erase any data at your will. The QQ Remote Assistance is free to anyone. One setback: The remote connection can be set up only when both sides accept the request, which is not likely to happen when your laptop is lost or stolen.
BitLocker has been introduced since Windows Vista.
It's a security feature that help to protect data on your Windows system. With this done, even if your laptop gets lost or stolen, no one can access data on your hard drive. Accidents do happen. A notebook goes missing every 50 seconds in the U. Chances are that these laptops could contain important company or personal information that you can't afford to leak out.
I am not sure you want to do that, they should report to you when their device have been stolen and your company will determine that with a policy. To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks. Popular Topics in Mobile Computing. Spiceworks Help Desk. The help desk software for IT. Track users' IT needs, easily, and with only the features you need.
Pure Capsaicin. Verify your account to enable IT peers to see that you are a professional. Yes, you can do remote wipe computers. See below some links to this. Also Windows 10 and 8. That is why we are here for :.
I have deployed Intune MDM and now I wanted to understand that if the user's can get the access to delete or remote wipe their own devices from Intune? How can I make it happen?
This topic has been locked by an administrator and is no longer open for commenting. Read these nextWhen a device is lost or stolen, or if the employee leaves your company, you want to make sure company app data is removed from the device.
But you might not want to remove personal data on the device, especially if the device is an employee-owned device. Deployment of Application Protection Policies are not required to enable app selective wipe. To selectively remove company app data, create a wipe request by using the steps in this topic. After the request is finished, the next time the app runs on the device, company data is removed from the app. In addition to creating a wipe request, you can configure a selective wipe of your organization's data as a new action when the conditions of Application Protection Policies APP Access settings are not met.
This feature helps you automatically protect and remove sensitive organization data from applications based on pre-configured criteria. Contacts synced directly from the app to the native address book are removed. Any contacts synced from the native address book to another external source can't be wiped. Currently, this only applies to the Microsoft Outlook app.
This configuration allows companies to protect their corporate documents based on the WIP configuration, while allowing the user to maintain management of their own Windows devices. Once documents are protected with a WIP policy, the protected data can be selectively wiped by an Intune administrator. By selecting the user and device, and sending a wipe request, all data that was protected via the WIP policy will become unusable.
Sign in to the Microsoft Endpoint Manager admin center. The Create wipe request pane is displayed. Click Select userchoose the user whose app data you want to wipe, and click Select at the bottom of the Select user pane.
Click Select the devicechoose the device, and click Select at the bottom of the Select Device pane. The service creates and tracks a separate wipe request for each protected app on the device, and the user associated with the wipe request.
You can have a summarized report that shows the overall status of the wipe request, and includes the number of pending requests and failures. To get more details, follow these steps:. Because the system creates a wipe request for each protected app running on the device, you might see multiple requests for a user.
The status indicates whether a wipe request is pendingfailedor successful. Additionally, you are able to see the device name, and its device type, which can be helpful when reading the reports.
The user must open the app for the wipe to occur, and the wipe may take up to 30 minutes after the request was made. Wipes with pending status are displayed until you manually delete them. To manually delete a wipe request:. From the list, right-click on the wipe request you want to delete, then choose Delete wipe request.
You're prompted to confirm the deletion, choose Yes or Nothen click OK.I'm having something of a hard time cracking this one, so I'm hoping brighter minds than mine can help me solve this, or point me in the right direction. Unfortunately part of the issue that the device is remote. While the user did have a license assigned, I'm hoping to see if a log can confirm that the device received the command.
It is entirely possible that the phone is powered off, and simply not communicating. Get answers from your peers along with millions of IT pros who visit Spiceworks. Currently my organization uses Intune as an MDM solution.
We have an enrolled iPhone which needed to be remotely wiped. The user who was using it had their account disabled but all licenses still present, including Intune. The wipe command was pushed, and now the device is in perpetual "wipe pending" status with all other options greyed out.
I do not have physical access to this device. My question is this:. Do I have a means of confirming whether it was wiped? Is there any way of making sure that wipe command made it to the device? Microsoft Corporation Microsoft Intune Popular Topics in Microsoft Intune. Which of the following retains the information it's storing when the system power is turned off? Induna Jay This person is a verified professional.
Verify your account to enable IT peers to see that you are a professional. To prevent this issue in the future, assign an Intune license to the user beforehand. Did you remove the intune licence form that profile? Replace Attachment.
Manage devices and protect data with on-premises MDM in Configuration Manager
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